Delivery Fee is based on actual weight of each parcel
Save money by consolidating multiple shipments into one
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For example, you purchase Product A from USA, Product B from UK and Product C in Japan.
The final chargeable weight (Actual weight):
Product A (1.2 lb) + Product B (1.2 lb) + Product C (1.2 lb)
= 4 (3.6) lb
When consolidating parcels from different countries, the highest charging rate will be used to calculate the delivery fee.
Chargeable weight over 0.1 pound will be rounded to the next whole pound
Shipment with actual weight less than 1 lb will be rounded up as 1 lb.
Returning parcel (Only for prohibited items that cannot be delivered to Hong Kong): S$10 will be charged for every Tracking Number. Additional charges may apply for local delivery.
Overdue parcel: After the 21-day free storage period, S$1 per day will be charged for each Tracking Number of the overdue parcel for 30 days at most. Any parcel being overdue over 30 days will be regarded as an abandoned parcel.
Tax & Duty Fees: a GST will be collected by the Singapore Customs if your shipment’s CIF value exceeds S$400 and a processing fee might be charged by our courier partners. For more details, please refer to the Taxation.