International shopping has never been easier — and Buy&Ship Singapore is leading the way for consumers who want access to global brands without the high shipping costs and complicated logistics. But does the service live up to its promises? How reliable is it really?
To answer these questions, we’ve compiled real user reviews, case studies, and testimonials that showcase how Buy&Ship performs in everyday scenarios — from first-time shoppers to seasoned international buyers.
Why People Choose Buy&Ship Singapore
Before diving into individual stories, let’s recap what makes Buy&Ship stand out:
- Access to 11 overseas warehouses: Japan, Korea, USA, UK, Canada, Italy, Australia, Thailand, Taiwan, Hong Kong, and China.
- Shipping fees from just S$9 per pound, based on actual weight only
- Free parcel consolidation across countries
- Door-to-door delivery with full tracking
- Free basic protection and optional Buy&Ship Plus for high-value coverage and overseas return support
These features have earned Buy&Ship a loyal following among Singaporean shoppers. Here’s what they’re saying.
Case Study #1: Bringing Japan Home — Lisa’s Experience with Japanese Beauty Products
Profile: Lisa, 32, skincare enthusiast
Origin: Japan
Total weight: 3 lbs
Shipping cost: S$23
Lisa wanted to purchase a set of Japanese beauty products from a Rakuten retailer that didn’t ship to Singapore. She signed up for Buy&Ship, entered the Japan warehouse address, and had her items delivered there.
Once the items arrived, she declared the shipment in her Member Center and consolidated them into a single box. Five business days later, her parcel arrived in Singapore — well-packaged and undamaged.
🗣 “It was my first time trying parcel forwarding. Buy&Ship’s interface was clear and easy to follow. I was able to track every step and only paid what was shown — no hidden charges.”
Case Study #2: John’s Consolidated Orders from the US and UK
Profile: John, 40, sneaker collector
Origin: USA and UK
Total weight: 5 lbs
Shipping cost: S$37
John frequently buys limited-edition sneakers from US and UK retailers. With Buy&Ship, he was able to ship from both regions to their respective warehouses, then consolidate into one international delivery to Singapore.
🗣 “No other service I tried allows me to combine cross-country orders like this. The fact that I can save on shipping by consolidating is a game-changer. I now shop overseas more often, with full confidence.”
Real Reviews from Google and Social Media
⭐ Google Review Highlights:
- “I’ve used Buy&Ship for over a year now. Deliveries are always reliable and arrive in good condition.”
- “Fantastic customer support — I had a tracking issue and they resolved it within hours.”
- “App notifications are super helpful. I always know where my parcels are.”
📱 Instagram & Reddit Mentions:
- “Used Buy&Ship to get my son’s birthday gift from the UK. Arrived earlier than expected!”
- “Their Japan warehouse is a lifesaver for anime merch fans in Singapore.”
Case Study #3: Budget-Conscious Shopper Saves Big — Emily’s Korea Haul
Profile: Emily, 25, university student
Origin: Korea
Items: K-beauty skincare + fashion accessories
Total weight: 2 lbs
Shipping cost: S$16
Emily compared multiple forwarding services before settling on Buy&Ship. What won her over was the clear pricing model and the ability to avoid volumetric weight charges.
🗣 “Some services quote based on box size. Buy&Ship only charged me for the actual weight. That made it much cheaper overall.”
She also appreciated the free damage protection that came standard, and has since become a repeat customer.
Case Study #4: A Smooth Overseas Return via Buy&Ship Plus
Profile: Marcus, 37, electronics hobbyist
Origin: USA
Item: Smart home device
Problem: Item was faulty on arrival
Marcus opted in for Buy&Ship Plus when placing his order. When the product arrived damaged, he contacted customer service and was assisted through the overseas return process, which Buy&Ship Plus supports for select merchants.
🗣 “The upgraded protection paid off. They helped me return the item and file a claim — all within a week. This gives me peace of mind whenever I buy high-value tech.”
Frequently Highlighted Benefits in User Feedback
✔ Transparent Pricing
Users consistently praise Buy&Ship’s simple and honest pricing. There are no fuel surcharges, no hidden fees, and you only pay after you choose to ship.
✔ Real-Time Notifications
Every step is tracked with:
- App push notifications
- Email updates
- Real-time status in the Member Center
✔ Reliable Customer Service
Many reviewers note the responsive and helpful support team, particularly for shipment inquiries and delivery adjustments.
Things to Keep in Mind
Despite the overall positive reviews, some users recommend:
- Declaring shipments early to avoid delays
- Avoiding restricted items (e.g. lithium batteries, perishable goods)
- Tracking shipping thresholds to stay under the S$400 GST relief limit
Buy&Ship’s official Taxation Guide offers more details on GST and import duties for Singapore.
Is Buy&Ship Singapore Worth It?
Yes — especially if you’re looking for a flexible, transparent, and well-supported way to shop overseas.
From first-timers to heavy users, the overall sentiment is clear: Buy&Ship delivers what it promises. With reliable delivery, fair pricing, and excellent user experience, it remains one of the most trusted cross-border forwarding services in Singapore.
📦 “I’ve saved hundreds in international shipping over the past 6 months alone — and discovered products I never could’ve bought locally.”
Ready to Try It Yourself?
Sign up for free at 👉 www.buyandship.com.sg and discover how Buy&Ship can unlock your international shopping potential — with real savings and real support.