Always ensure that the seller provides a Tracking no. to send to our overseas warehouse addresses and remind the seller to fill in the correct Buyandship member ID as the delivery name.
If the customer fails to fill out the member ID SGXXXXXX on the shipment, the order will be discarded
The shopping site may automatically change the Town / City to SOUTHSEA. You can keep it to SOUTHSEA, or change it to PORTSMOUTH manually
Please make sure that member ID SGXXXXXX is filled in as your last name
If you need fill in First Name and Last Name separately, Please fill the member ID on the blank of Last Name
Please fill-in the Billing Address with your name (not the member ID that begins with “SG”) if you are using the warehouse address as your Billing Address
If your payment is failed after filling in our warehouse address as Billing address, please try to use your own address
If there is only one line available for the “Address”, please combine the all lines of the address together. Otherwise, please remain the address lines separated
If there is any error for the ZipCode or Tel when you are filling in the form, please try to remove the “-“ in the middle of the numbers.
- If a shipment is missing the correct member ID, it can not be registered as “checked in” at the warehouse and an undeclared shipment notification not will be issued;
- If a shipment does not provide a tracking number and an attached proof of receipt with the name, in the event that it cannot be traced, Buyandship will not be liable for any lost shipments.