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What if I have not received a verification email after registering?
What if I forgot my password?
Where do I fill in the referral number during the registration?
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Overseas shopping
Which shopping sites can accept Buyandship's overseas shipping address?
Is there any "Daigou (surrogate shopping)" service?
Is there any parcel restriction in terms of size and weight?
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Parcel Declaration
When should I declare my parcel?
How to declare my parcel on Buyandship?
How to declare my parcel If there is no tracking number?
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Shipping service
How do I track the shipping status of the parcel?
Does the oversea warehouse receive parcels during the weekends and local public holidays?
Will the warehouse refuse to ship any parcel?
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Reward Programs
What can Buyandship credits do?
How do I get Buyandship credits?
What is the Friend Referral Program?
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Others
Are there any special prohibited items for shipping?
Can I ship goods which requires storage in a particular temperature?
What if there are prohibited items in my shipment?
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