【Service Announcement】HK Warehouse Service Affected due to Typhoon

Dear Valued Customer, Since Hong Kong is expected to hoist Typhoon this afternoon, our Hong Kong warehouse will suspend our service starting this afternoon (12 October) until tomorrow (13 October). As a result, we will not be receiving any parcels and corresponding parcel check-in and check-out during this time (12-13 October). While we strive to get your parcels delivered as soon as we can, please expect the delivery will be delayed due to this major storm.  For the latest status on your parcel, please visit the Parcel Management page. You may also contact one of our Customer Service Representatives by clicking the button on the bottom-right corner or send us a PM on Facebook. Thank you for your understanding and we apologise for the inconvenience. Best, Buyandship Singapore Team  

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【Service Announcement】China Warehouse Relocation

Buyandship China’s Dongguan warehouse is relocated urgently due to lease issues. The new China Buyandship warehouse is going to open tomorrow! We recommend you to update the China receiving address to our new address immediately to ensure an efficient freight forwarding of your shipment. From September 20th to September 30th, shipments to the old warehouse will still be processed normally. It is recommended to notify the seller to transfer to the new warehouse immediately to avoid the shipment not arriving at the old warehouse on or before September 30. From October 1, 2021, the old warehouse in China will be closed. All shipments that are being sent there will be rejected since no one will receive the them. Please contact the seller to change the address of the new warehouse. Buyandship would like to thank you for your continued support. >> Get the new address by clicking ”Member Center >..

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【Service Announcement】 Update on the shipping time of Thai shipment

Please note that due to the irregular flights from Thailand to Hong Kong, the shipping time from Thailand to Hong Kong has the following update. For shipment sent out from Thailand, the estimated time of delivery to Hong Kong has been updated to 7 to 14 days. The cut off schedule remains unchanged, which is once a week, on Tuesday. Please consider the time of arrival before using the forwarding service in Thailand.

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(Updated on May 5)【Service Announcement】Warehouse Service: Holiday Closure in May

Please be mindful that our overseas warehouses will be closed on the local public holidays in May. Our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure. Our Taiwan warehouse will be operated as usual in May. Details of the holiday closure of other warehouses are as follows. Warehouse Closure Italy May 1st (SAT) Hong Kong May 1st (SAT) & May 19th (WED) Japan May 1st – 4th (SAT to TUE) China May 1st – 5th (SAT to WED) U.S.U.K.Australia May 3rd (MON) & May 31st (MON) Thailand(Updated) May 3rd (MON), May 4th (TUE) & May 26th (WED) Korea May 5th (WED) & May 19th (WED) Indonesia(Updated) May 11th – 14th (TUE to FRI) & May 26th (WED) Canada May 24th (MON) Thank you for supporting Buyandship. Happy Holidays!

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【Service Announcement】Price Adjustment. Shop Online NOW to save money!

For providing a full-fledged parcel forwarding service, and exploring more exclusive offers and discounts for all members, Buyandship will adjust the price starting from April 30, 00:00. Details are as follows. Home delivery Adjusted Price (SGD) Every Pound S$ 7 This adjustment will apply to the parcel forwarding service of all regions, including the US, Canada, UK, Italy, Japan, Korea, Taiwan, Thailand, Indonesia, Australia, China and Hong Kong. Buyandship will keep making efforts to provide excellent parcel forwarding service. Thank you again for your support and trust in Buyandship over the years!

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【Service Announcement】UK Warehouse Relocation

We have launched a new self-operated warehouse in the U.K. today! For this time, our new warehouse is for our member use only, which ensures a highly effective operation and more stable transit time than ever before. You are strongly advised to update your shipping address in the U.K. with our new address as soon as possible! From April 1st to April 30th, all shipments arriving at our previous warehouse in Portsmouth will be processed as usual. If you have any pre-orders with our previous warehouse, you are highly recommended to contact your seller(s) for updating the shipping address to our new address, which can provide you with a better forwarding service. Please be mindful of your chosen warehouse while declaring. If your parcels are sending to our previous warehouse, please select “PORTSMOUTH, UNITED KINGDOM” If your parcels are sending to our new warehouse, please select “ASHFORD, UNITED KINGDOM” From..

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(Updated on Apr 23) 【Service Announcement】Warehouse Service Arrangement in April

Due to the public holidays in April, our overseas warehouses will be closed on the following dates. Our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure. The warehouse arrangement is as follows. Warehouse Arrangement IndonesiaCanada Closed on April 2nd (FRI) U.K.Taiwan Closed from April 2nd to 5th (FRI to MON) Australia Closed on April 2nd to 5th (FRI to MON) &April 26th (MON) Hong Kong Closed from April 2nd to 6th (FRI to TUE) China(Updated) Closed from April 3rd to 5th (SAT to MON) & April 30th (FRI) Italy Closed on April 5th (MON) Thailand Closed on April 6th (TUE) & from April 12th to 15th (MON to THU) Japan Closed on April 29th (THU) U.S.Korea Operate as usual Thank you for supporting us. Happy Holidays!

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【Service Announcement】Japan Warehouse Relocation: New address is available now!

Our new warehouse in Japan is going to be open from March 15th! More shipments can be processed in this new spacious warehouse. To ensure an efficient freight forwarding of your shipment, we strongly recommend you to ship with our new warehouse now. From March 15th to June 15th, all shipments arriving at our previous warehouse in Chiba will be automatically transferred to our new warehouse for further processing and, as a result, an extra 1 – 2 processing days will be required for those shipments which are sent to our previous warehouse. If you have a pre-order with our previous warehouse, you are advised to contact your seller for updating the shipping address as our new address which is more efficient. From June 16th, 2021 onwards, our previous warehouse will be closed. All parcels addressed to this location will then be regarded as abandoned parcels without any further notice…

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