Dear Valued Customer, Since Hong Kong is expected to hoist Typhoon this afternoon, our Hong Kong warehouse will suspend our service starting this afternoon (12 October) until tomorrow (13 October). As a result, we will not be receiving any parcels and corresponding parcel check-in and check-out during this time (12-13 October). While we strive to get your parcels delivered as soon as we can, please expect the delivery will be delayed due to this major storm.  For the latest status on your parcel, please visit the Parcel Management page. You may also contact one of our Customer Service Representatives by clicking the button on the bottom-right corner or send us a PM on Facebook. Thank you for your understanding and we apologise for the inconvenience. Best, Buyandship Singapore Team  

We have launched a new self-operated warehouse in the U.K. today! For this time, our new warehouse is for our member use only, which ensures a highly effective operation and more stable transit time than ever before. You are strongly advised to update your shipping address in the U.K. with our new address as soon as possible! From April 1st to April 30th, all shipments arriving at our previous warehouse in Portsmouth will be processed as usual. If you have any pre-orders with our previous warehouse, you are highly recommended to contact your seller(s) for updating the shipping address to our new address, which can provide you with a better forwarding service. Please be mindful of your chosen warehouse while declaring. If your parcels are sending to our previous warehouse, please select “PORTSMOUTH, UNITED KINGDOM” If your parcels are sending to our new warehouse, please select “ASHFORD, UNITED KINGDOM” From..

Due to the public holidays in April, our overseas warehouses will be closed on the following dates. Our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure. The warehouse arrangement is as follows. Warehouse Arrangement IndonesiaCanada Closed on April 2nd (FRI) U.K.Taiwan Closed from April 2nd to 5th (FRI to MON) Australia Closed on April 2nd to 5th (FRI to MON) &April 26th (MON) Hong Kong Closed from April 2nd to 6th (FRI to TUE) China(Updated) Closed from April 3rd to 5th (SAT to MON) & April 30th (FRI) Italy Closed on April 5th (MON) Thailand Closed on April 6th (TUE) & from April 12th to 15th (MON to THU) Japan Closed on April 29th (THU) U.S.Korea Operate as usual Thank you for supporting us. Happy Holidays！

Our new warehouse in Japan is going to be open from March 15th! More shipments can be processed in this new spacious warehouse. To ensure an efficient freight forwarding of your shipment, we strongly recommend you to ship with our new warehouse now. From March 15th to June 15th, all shipments arriving at our previous warehouse in Chiba will be automatically transferred to our new warehouse for further processing and, as a result, an extra 1 – 2 processing days will be required for those shipments which are sent to our previous warehouse. If you have a pre-order with our previous warehouse, you are advised to contact your seller for updating the shipping address as our new address which is more efficient. From June 16th, 2021 onwards, our previous warehouse will be closed. All parcels addressed to this location will then be regarded as abandoned parcels without any further notice…