To maintain our service quality, we are sorry to inform you that the UK parcel forwarding service is temporarily suspended starting today until further notice.

If you are about to make order(s) on UK stores and ship with us, please consider buying it later. If your item(s) is/are already on its way, your item(s) will still be processed, however, please expect a delay in your shipment(s).

Let’s share your shipping experience with us and earn S$6 free shipping credits (equivalent to 1lb) for your next shipment. The credits you earned through this campaign have NO expiration date. Campaign starts on July 1st and ends on July 31st, 2020.

Due to the recent changes in the business environment, the shipping rate of our parcel forwarding service will be adjusted to S$6 per pound (lb) starting from 20 July 2020 (Monday) 12:00pm. If you still have any parcel(s) in our Hong Kong warehouse, we highly recommend you to consolidate the shipments before the adjustment starts.

From May 1 to May 31 2020, as long as your friend registered as a Buyandship member through your Friend Referral Number or Referral Link, you as a referrer can get EXTRA S$3 free shipping credits for each referral – and the credits will be added to your account on or before the middle of June!

In response to the upcoming Labor Day, Buyandship’s warehouse locations will have the following special arrangements. Please confirm the working days and opening hours of each warehouse before purchasing a product. The delivery date will be adjusted according to the holiday and during the rest days, some respective warehouse will not receive, send, or update the status of the shipments. Please be guided accordingly.

From now on, our US warehouse will not export any protective equipment, including face masks, respirator filters/cartridges, medical gloves and gowns, etc. Please do NOT purchase and send the prohibited items. If you have already placed an order of the above-mentioned goods in the US, please contact with your seller immediately for the cancellation of orders, parcel return services or refund.

Latest updates on April 14 The UK warehouse and parcel forwarding service will resume operations from April 15th, However, please expect delays on shipments due to the reduction of flights. Since the building where our UK warehouse is located has confirmed a COVID-19 case, all staff of our UK warehouse will be in self-isolation for 14 days. UK warehouse will maintain services of parcel receiving and checking-in for today and tomorrow. The cut-off date for sending out parcels from our UK warehouse is on March 31st. Starting from this Wednesday (April 1st), UK warehouse will be closed for 14 days, which means daily operation will be suspended, including parcels receiving, checking-in and sending out. Please stop using the UK warehouse for your transshipment. If you have any order on UK websites recently, we advise you to cancel the order(s), or contact the seller to postpone the date of delivery. Nevertheless,..

Due to the spread of coronavirus in Japan, Amazon Japan has added a new delivery option for some regions including the Noda city of Chiba Prefecture where our Japan warehouse is located at. This new option allows a delivery without signature of the receiver which might increase the risk of lost parcels. Hence, please pay attention to the following steps while shopping on Amazon Japan. Before making payment, please make sure that you have chosen a correct delivery option which helps your goods arrive at our Japan warehouse safely and be signed successfully.

Due to the Easter Holidays in some countries, our HK warehouse and some overseas warehouses will be closed during the public holidays.