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Rakuten Japan Shopping & Shipping Guide for Singapore Shoppers (2025)

12th April 2025

Rakuten Japan is one of the largest and most popular e-commerce platforms in Asia, offering everything from Japanese skincare and household goods to anime merchandise, electronics, and daily essentials. For Singapore-based shoppers who love Japanese quality, variety, and value, Rakuten is a goldmine — but shipping to Singapore isn’t always straightforward.

This 2025 guide explains exactly how to shop on Rakuten Japan and ship your purchases to Singapore using Buy&Ship, a trusted and affordable parcel forwarding service.


Why Shop on Rakuten Japan?

Rakuten Japan (楽天市場) is home to over 50,000 stores and millions of products, including:

  • Japanese-exclusive skincare and beauty brands
  • Premium kitchenware and household products
  • Anime and gaming collectibles
  • Local snacks and regional specialty goods
  • Fashion and lifestyle items not found outside Japan

Benefits of shopping on Rakuten Japan:

  • ✅ Competitive pricing, often lower than local resellers
  • ✅ Access to limited-edition or Japan-only items
  • ✅ Participation in promotions like Rakuten Super Sale & Point Days
  • ✅ Most sellers accept international credit cards

However, many Rakuten sellers do not ship internationally, or charge high shipping fees. That’s where Buy&Ship Singapore comes in to help you forward items affordably and reliably.


Step-by-Step: How to Buy from Rakuten Japan and Ship to Singapore

✅ Step 1: Sign Up for Buy&Ship (Free)

  • Go to www.buyandship.com.sg and create a free account.
  • Once registered, you’ll receive your Japan warehouse address.
  • You’ll also get access to 10 other warehouses, including the US, Korea, UK, and more — perfect for future shopping beyond Japan.

✅ Step 2: Browse & Shop on Rakuten Japan

Visit www.rakuten.co.jp — the site is primarily in Japanese, but you can:

  • Use Google Chrome to translate the page into English automatically
  • Create a Rakuten account or checkout as a guest
  • Use product filters to narrow down items, and always check:
    • Seller ratings and reviews
    • Whether the seller accepts foreign credit cards
    • Shipping options (confirm they ship domestically within Japan)

✅ Step 3: Enter Your Buy&Ship Japan Address at Checkout

When checking out:

  • Enter your Buy&Ship Japan warehouse address as the shipping destination
  • Be sure to include your Buy&Ship member ID in the “address line” or remarks section for identification
  • Complete payment using your preferred international credit card

📝 Note: Not all sellers support international payment, so it’s helpful to filter for merchants who do or use a proxy payment service if needed.

✅ Step 4: Declare Your Shipment in the Buy&Ship Member Center

Once the seller ships your parcel (usually within 1–3 business days), they’ll provide a tracking number.

Here’s what you do:

  1. Log in to your Buy&Ship Member Center
  2. Click on “Add Shipment”
  3. Input:
    • Tracking number
    • Product name and declared value
    • Select Buy&Ship Plus if you want premium protection

This step helps Buy&Ship process your parcel quickly once it arrives at the warehouse.

✅ Step 5: Parcel Arrives at Warehouse — Choose to Consolidate or Ship

You’ll get a notification once your item arrives at the Hong Kong warehouse.

At this point, you can choose to:

  • Ship it directly to Singapore
  • Consolidate it with other items from Japan or other countries (e.g., US, Korea) to save on shipping fees

📦 Buy&Ship offers free consolidation across different warehouses and countries.

✅ Step 6: Choose Your Shipping Method and Pay

Buy&Ship offers two delivery options to Singapore:

🚚 Buy&Ship Shipping (Most Popular)

  • First pound: S$9
  • Additional pounds: S$7 each
  • Delivery time: 5–8 business days

✈️ UPS Shipping (Express Option)

  • First pound: S$10
  • Additional pounds: S$6 each
  • Faster delivery, ideal for urgent or high-value items

Most users choose Buy&Ship Shipping for its affordability and transparency.

✅ Step 7: Track and Receive Your Package in Singapore

Once paid, your parcel will be shipped out and you can:

  • Track the delivery in real-time via the Buy&Ship app or website
  • Receive push notifications and emails with status updates
  • Expect home delivery via a local courier

All parcels include free basic protection, and you can upgrade to Buy&Ship Plus for higher-value insurance and easier overseas returns.


Estimated Delivery Timeline (Rakuten to Singapore)

StageEstimated Time
Seller dispatch to Buy&Ship Japan warehouse2–4 business days (varies by seller)
Processing at Japan warehouse1–2 business days
Japan warehouse to Hong Kong hub2–6 business days
Processing at Hong Kong warehouse1–2 business days
Hong Kong to Singapore delivery3–4 business days
Total estimated delivery time9–18 business days

GST and Tax Considerations

Singapore Customs imposes 8% GST on imported goods if the CIF value (Cost + Insurance + Freight) exceeds S$400.

  • If your parcel value is S$400 or below, no GST applies
  • Parcels above the threshold may incur tax, and the courier (e.g., UPS) may charge a processing fee

More information: Buy&Ship Taxation Page


Prohibited & Restricted Items

Certain items cannot be shipped internationally or require approval. These include:

  • Batteries (certain types), liquids, flammable materials
  • Alcohol, tobacco, perishables
  • Weapons, drugs, and chemicals
  • Oversized or high-volume items

📌 Always refer to the official restricted items list:
www.buyandship.com.sg/restrictions/#all


Why Buy&Ship is Ideal for Rakuten Japan Orders

FeatureAdvantage
Transparent weight-based pricingNo volumetric weight or hidden charges
Free multi-country consolidationCombine Japan, US, Korea parcels together
Full tracking & app notificationsStay updated 24/7
Free protection + optional upgradePeace of mind for valuable purchases
Trusted by SingaporeansLocalized service, responsive support

Start Your Rakuten Japan Shopping Journey Today

Whether you’re shopping for Japanese skincare, household goods, or anime collectibles, Rakuten Japan offers incredible value and variety — and Buy&Ship makes it simple and affordable to bring those items home to Singapore.

👉 Sign up for free at www.buyandship.com.sg and unlock your access to Japan’s top online marketplace — with smart, streamlined delivery.

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