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Beginner

How to Use Buy&Ship Singapore: Step-by-Step Parcel Forwarding Guide

7th April 2025

In today’s global shopping landscape, savvy Singaporean consumers are increasingly looking overseas for better deals, exclusive products, and a wider variety of goods. Whether you’re shopping for Japanese skincare, Korean fashion, or American electronics, Buy&Ship Singapore makes international shopping easy, affordable, and secure. This guide walks you through how to use Buy&Ship’s parcel forwarding service, ensuring a smooth and transparent experience from start to finish.


Why Choose Buy&Ship Singapore?

Before we dive into the process, here’s what sets Buy&Ship apart:

  • Access to 11 Global Warehouses: Shop from Japan, Korea, USA, UK, Canada, Italy, Australia, Thailand, Taiwan, Hong Kong, and China.
  • Transparent, Weight-Based Pricing: Pay from as low as S$9 per pound, with no hidden fees.
  • Free Parcel Consolidation: Combine packages from multiple countries into one shipment to save more.
  • Doorstep Delivery & Real-Time Tracking: Track your package every step of the way.
  • Free Damage & Loss Protection, with optional Buy&Ship Plus upgrade for higher coverage and overseas returns.

Step 1: Sign Up for a Free Account

To get started, visit www.buyandship.com.sg and create a free account using your email or social media login.

Once signed in, you’ll gain access to your personal Buy&Ship Member Center, where you’ll find your unique overseas warehouse addresses.

Step 2: Shop from Overseas Retailers

Now, you’re ready to shop! Popular options include:

  • Japan: Rakuten, Amazon Japan, shop Disney JAPAN
  • USA: Amazon, eBay, BestBuy
  • Korea: Gmarket, MUSINSA, XEXYMIX
  • UK & Europe: ASOS, Marks & Spencer, Coach Outlet

At checkout, enter the relevant Buy&Ship warehouse address as your shipping address. Remember to copy the address exactly as shown in your Member Center, including your unique user ID.

📌 Tip: Always ensure the merchant ships to the warehouse country.

Step 3: Declare Your Shipment

Once your item has been shipped by the retailer, head back to your Member Center and:

  1. Navigate to “My Shipment” > “Add Shipment”
  2. Fill in:
    • Tracking number
    • Courier used (e.g., DHL, FedEx)
    • Product name and category
    • Declared value
  3. Submit the form before the parcel arrives at the warehouse

⏱ This step is crucial for customs clearance and timely processing.

Step 4: Wait for Parcel Consolidation (Optional)

If you’re expecting multiple shipments from different retailers or countries, Buy&Ship lets you consolidate them into a single delivery at no extra cost.

Once all parcels have arrived at the warehouse, you’ll receive an email/app notification prompting you to consolidate your packages.

Benefits of consolidation:

  • Save on shipping fees
  • Less packaging waste
  • Convenient single delivery

Step 5: Pay for International Shipping

When your consolidated shipment is ready, you will receive a final weight-based charge. Charges start from just S$9 per pound and are calculated based on actual weight, not volumetric weight.

Simply proceed to checkout and pay using one of the supported payment methods (credit card, PayNow, etc.).

Buy&Ship prides itself on no hidden fees — what you see is what you pay.

Step 6: Track Your Package in Real Time

After payment, your parcel is dispatched from the overseas warehouse and sent to Singapore via air freight.

✅ Features include:

  • Real-time status updates via app and email
  • Estimated arrival date
  • Doorstep delivery by a local courier

You can check the tracking status anytime via the Member Center or mobile app.

Step 7: Enjoy Peace of Mind with Free Protection

Every shipment is automatically covered for damage and loss up to a standard limit. For added assurance, you can opt in for Buy&Ship Plus:

  • Higher coverage for high-value goods
  • Hassle-free overseas return service (where supported)
  • Extra peace of mind for luxury or fragile items

Common Questions Answered

🛒 Can I use different warehouse addresses for different retailers?

Yes! Buy&Ship provides separate addresses for each supported country. Just choose the relevant one depending on where the retailer is based.

📦 What if my parcel is delayed?

Buy&Ship monitors every shipment. You’ll receive status updates and can contact customer support anytime.

💰 Are there any other fees?

No. You only pay for shipping weight from the overseas warehouse to Singapore. There are no handling fees, fuel surcharges, or packaging costs.


Final Thoughts: Smart Cross-Border Shopping Starts Here

Whether you’re new to international shopping or a seasoned buyer seeking a better logistics partner, Buy&Ship Singapore offers the perfect combination of affordability, transparency, and service reliability.

From effortless parcel forwarding to comprehensive delivery protection, Buy&Ship makes international shopping easy — the smart way to bring the world to your doorstep.

📍 Ready to start? Sign up for free at www.buyandship.com.sg today and unlock access to a global marketplace.

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