
When doing overseas shopping online, you might encounter various situations across different websites, including choosing payment methods, filling in credit card payment details, and how to enter shipping or billing addresses. In this article, we’ll guide you through important payment tips for online shopping and recommend preferred payment methods!
Table of Contents
→ What to Do if Your Credit Card Payment Gets Canceled?
→ How to Fill in the Billing Address for Overseas Online Shopping?
→ Recommended Secure Payment Method for Overseas Online Shopping – PayPal
What to Do if Your Credit Card Payment Gets Canceled?
Sometimes members report issues with certain foreign websites canceling their orders. Here are some credit card payment tips for overseas online shopping to help you bring your foreign treasures back to Singapore without any hassle. One possible reason for order cancellations could be related to the billing address. Let’s first explain the difference between the shipping address and billing address.
- Shipping Address: Using Buy&Ship’s forwarding service as an example, the Shipping Address should be our overseas warehouse address! However, make sure the address matches the region of the online store you are purchasing from. Many brands have online stores in multiple regions, and using the wrong warehouse address may result in higher cross-border shipping fees and taxes, or even order failure.

- Example: When buying from adidas US, fill in the US warehouse address, and when buying from adidas UK, fill in the UK warehouse address.
- Billing Address: Generally, you fill in the Shipping Address first during payment, so most online stores will default to using the same address and recipient name for the Billing Address. The Billing Address is used to verify the credit card used for payment, and each store has different criteria for checking the Billing Address.
If you fill in our US warehouse as the billing address (assuming you are shopping from a US store), but the credit card used for payment is a Singapore card, the store may detect the Singapore address from the credit card details. If the billing address (US) does not match the credit card address (Singapore), the store may suspect fraud and cancel the transaction.
How to Fill in the Billing Address for Overseas Online Shopping?

Scenario 1: You can use the User ID + warehouse address as the Billing Address and successfully make the payment.

Scenario 2: If the payment fails using the warehouse address + User ID as the Billing Address, try using the credit card holder’s name + warehouse address and attempt the payment again. This method has been successful for payments at Walmart!

Scenario 3: If it still fails, use the credit card holder’s name + the credit card registration address as the Billing Address and try again.(We take Hong Kong credit card as example)
Recommended Secure Payment Method for Overseas Online Shopping – PayPal
Different online stores update their policies from time to time, and the same method of filling in the address may fail due to policy changes. If you cannot successfully place an order, try using PayPal!

What is PayPal?
PayPal is an online third-party payment service provider from the United States. You can register with just an email address and use it for online payments, free of charge! Most foreign online stores accept PayPal payments, which are relatively secure. With numerous overseas online stores, there’s a chance you might encounter less secure websites.
Directly entering your credit card information on such sites may risk unauthorized use. Using PayPal for payments means you do not have to provide your credit card details to any online store, significantly reducing the risk of unauthorized use.
More to know about Paypal
Click Paypal Singapore for registration.

