[Oct] Service arrangement for October Public Holidays

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In view of the holidays closure in October, our shipping services will have service arrangement. Details are as follows.

Shipping Service

  • The overseas warehouses will neither receive nor check in any parcels during the public holidays.
  • The shipment will be postponed to the next shipping day if either Hong Kong warehouse or the overseas warehouse which sent out the parcel is closed.
  • All the services will be back to normal in accordance with the schedule noted below.

Service arrangement of the Warehouses

  Date/Warehouse Hong Kong Taiwan China Korea
Sept-30 Last order of Parcel check-in & check-out
Oct-1 Closed* Closed
Oct-2 Service Restored Closed
Oct-3 Closed Closed
Oct-4 Parcel Sent out to HK Service Restored
Oct-5 Closed
Oct-6 Closed Closed Closed Closed
Oct-7 Closed Parcel check-in & check-out Restored
Oct-8 Service Restored Parcel Check-out Service Eventually Restored#
Oct-9 Closed
Oct-10 Closed Service Restored
Oct-11 Closed
Oct-12 Closed
Oct-13 Closed
Oct-14 Service Restored
*During the closure, all warehouses will stop sending parcels to Hong Kong.

# After the long holidays, shipping service and the customs clearance need to spend extra time to process numbers of accumulated parcels. There will be a service suspension for 1 to 2 weeks. All services will be eventually back to normal after the suspension.

Service arrangement of the Other Warehouses

  Date/Warehouse Japan Thailand
Oct-14 Closed Closed
Oct-15 Service Restored Service Restored
Oct-16
Oct-17
Oct-18
Oct-19 Parcel Check-out
Oct-20
Oct-21
Oct-22 Closed
Oct-23 Service Restored Closed
Oct-24 Service Restored